Our contact details
Name: At Wrenbury Hall Woods Ltd Phone Number: 07340 284576 E-mail: bookings@unleashedwrenbury.co.uk
The type of personal information we collect
We currently collect and process the following information:
• Personal information: name, email address, phone number, address
• Information about dogs: name, breed, age, sex, vaccination status, details of any health and behaviour issues
• How you heard about us
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you via your registration form, and when you book via our booking system so that we can identify you when you are booking a session. We may also receive your personal information if you request to join our mailing list via our website or email.
We use the information that you have given us in order to identify you when you are booking a session and to inform you of any updates and changes to the sessions.
We may share this information with competent authorities.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: bookings@unleashedwrenbury.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We have kept the personal information outlined above for 6 years. We will then dispose of your information by deleting it from our records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at bookings@unleashedwrenbury.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at bookings@unleashedwrenbury.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk